Privacy and cookies

Privacy Policy

This web site (which includes all sub domains associated with/linked to it) is published by Assured Retirement Limited.

Assured Retirement Limited is committed to preserving the privacy of all visitors to this web site. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering your personal details on this site and any site linked to this one that is published and operated by Assured Retirement Limited, you consent to the collection, use and transfer of the information under the terms of this policy.

If acting on behalf of a client, by inputting your client’s personal information, you warrant that you have obtained the necessary consent in respect of our processing of your client’s data.

When you visit this site or other sites published by Assured Retirement Limited, you may be asked to provide certain information about yourself including your name, email address and telephone number. We may also collect information about your usage of our website as well as information about you or your client from emails and letters you send to us.

Use of Information

The information we collect about you will help us to administer, support, improve and develop our business. Where appropriate, we may contact you by telephone, mail or post in order to inform you of new industry developments or initiatives that might be beneficial to you. Where we telephone you, we may record telephone conversations to maintain and improve the quality of our service.

Further, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services.

We might also use your information to let you know about other products and services, which we offer which may be of interest to you and we may contact you by post, telephone or email. If you change your mind about being contacted in the future, please write to us at Assured Retirement Limited, 23 Westfield Park, Redland, Bristol, BS6 6LT.

Disclosure of your information

The information you provide to us may be held on our computers and or paper files. We may share the information with other companies, some of whom are located outside the European Economic Area, to process and manage the information on our behalf.

Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties located outside the European Economic Area in accordance with this policy.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Security and data retention

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

Accessing and updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.

Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to Assured Retirement Limited, 23 Westfield Park, Redland, Bristol, BS6 6LT.

Cookies

Our site uses cookies. These are small pieces of data (small text files) that a website stores on your computer’s hard drive after you’ve been to that website. Each cookie contains information about your visit to the website, such as which pages you visited and which products and services you said you were interested in. The next time you visit the site, the cookie will tell the site that you’ve been there before.

We’ll use cookies to identify and remember your preferences for different types of information after you’ve visited our website, and to track your progress through the site. We’ll then use this information to try to enhance your experience when you use our site. For example, we might be able to avoid showing you information or screens you’ve already seen, or give you information we think you may be interested in, based on your previous visits to our website.

This site uses Google Analytics, a web analytics service provided by Google, Inc. For this service, Google sends cookies to your computer which can be used to evaluate the use of the website and produce activity based reports. No personal data is retained or accessed for any other use. Google stores the collected information on servers in the USA which may be transferred to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

Google Inc are members of the US Safe Harbor Scheme. This scheme allows the transfer of data from within the EEA to countries that are outside of the EEA without having to enter into a specific data transfer agreement. Companies that sign up to the scheme are deemed to provide adequate protection for personal data transmitted from Europe. You can read more information about Google Analytics here. Google has also created an opt-out plugin which is available here.

This site also uses StatCounter for visitor analysis and statistics, and details of their service can be found here. No personal data is retained or accessed for any other use. The service requires the use of cookies, and StatCounter’s legal information and privacy policy can be found here.